Staff Positions Available

Nine Star Education & Employment Services offers a competitive salary and benefits package for full time staff members*, including optional medical and vision coverage, life insurance and long term disability coverage, 10 holidays, and an annual leave bank of twenty (20) days (prorated based on hire date/probation). After two full years of service each July 1, full time employees qualify for an additional leave day each fiscal year, up to ten (10) bonus leave days. We make a 403(b) plan available, as well as Flexible Spending Account for eligible employees. Add to that an excellent work environment with supportive supervisors and energetic coworkers, and you have one of the ingredients for Nine Star’s enduring success: our employees have a home with us as we all strive to make life better for our clients! Nine Star is simply an excellent place to work.

Human Resources Specialist

The Human Resources Specialist is a full time administrative position responsible to oversee the requirements of the organization with regard to human resources.

Work Hours: This position is full time, Monday through Friday.

Supervisor: Chief Financial & Operating Officer (COO) Team: HR Department Classification: Exempt

 

Position Requirements

  • Excellent computer skills, including but not limited to Word, Excel, FileMaker Pro or database.
  • Willing to submit to and pass a full criminal background check and driving records check.
  • Willing and able to adhere to a strict confidentiality policy and follow all established procedures.
  • Must maintain a clean driving record and dependable vehicle. As this position requires in-town travel, DUI convictions and poor driving records result in immediate termination of employment.
  • Ability to master new computer programs quickly and process data accurately and efficiently.
  • Ability to work independently as well as with team members.
  • Have the minimum of 5 year-related experience with increasing responsibility.
  • Ability to communicate effectively in person through verbal and written skills.
  • Ability to train staff in group settings and individual meetings.
  • Must demonstrate willingness and ability to delegate responsibility to clerical staff, as appropriate, and find efficiency in processes to save time while still ensuring a solid system.
  • Have a professional, approachable and helpful attitude with all staff members, clients and visitors.
  • Have excellent customer service skills, professional demeanor and a personable, yet assertive disposition.
  • Ability to organize, prioritize and complete tasks properly with minimal supervision.
  • Ability to coordinate simultaneous tasks, follow-up on multiple details in an environment w/frequent interruptions.
  • Desire and aptitude to continue learning new projects, systems, and programs but willingness to do minor and rote tasks, as required for this role of supporting the operations of Nine Star.
  • Must possess excellent time management skills; absolutely dependable and punctual.
  • Willing to take on new tasks with an eagerness to learn new skills.
  • Flexible schedule, willing and able to shift to new tasks on demand.
  • Able to make sound decisions on complex assignments.
  • Ability to problem-solve through situations; understanding of when to ask for assistance.
  • Proficient in human resources law (EEO, ADA, FMLA, FLSA, etc). Able to ensure adherence to the laws.
  • Familiarity with ERISA Law and experience in reporting (5500, etc).
  • Human Resources Degree preferred
  • Current SHRM-Certified Professional (CP) credentials required

 

Responsibilities

Recruitment and Onboarding
  • Assists Program Directors with creating legal, accurate and effective position descriptions.
  • Oversees the recruitment advertising for all positions.
  • Directs the process of the program hiring teams, and assists with final interviews.
  • Oversees the Recruitment and Onboarding Process for new staff members.
  • Deploys preselection tools to find the strongest candidates.
  • Contacts former employers and references for a full and detailed background screening.
  • Makes job offers to candidates approved by Program Directors and ensures fully legal transition into employment.
  • Ensures all Nine Star hiring, enrollment and onboarding processes are followed
  • Creates pay notices and ensures proper authorizations and communication with executive staff
Performance Management
  • Ensures that all supervisors complete employee evaluations in a timely manner.
  • Develops a training plan to help supervisors direct employees to highest efficiency and performance.
  • Collects all disciplinary documentation for complete and accurate tracking of employee interactions, and counsels Directors and Supervisors on acceptable communication and documentation.
  • Collects employee commendations from employers and clients to document employee effectiveness.
  • Assists Program Directors and Supervisors with implementing disciplinary process, corrective action plans, as well as initiating terminations.
  • Issues the official notices of suspension and termination.
  • Conducts employee investigations in cooperation with Program Directors for impartial review by Nine Star CEO, and uses information gathered to produce a corrective action plan, or a recommendation to terminate.
  • Provides testimony on any required HR-related legal matter (Court, Human Rights Commission, DOL. Etc)
Policy Development and Records Management
  • Updates and maintains Nine Star Personnel Manual and releases approved policies and procedures to staff.
  • Consults Nine Star’s legal counsel and Nine Star Executive Management to ensure full compliance with HR Law and full alignment with Nine Star’s culture, Philosophy of Care and mission.
  • Ensures every employee’s personnel file is up to date with all required documentation, including W-4, I-9, Pay Notice, appraisals, disciplinary and commendation documentation, etc.
  • Ensures employee records are secured as confidential.
  • Oversees the transfer of terminated employee records to electronic archives within 2 years of termination.
  • Acts as Nine Stars EEO officer and promotes Equal Opportunity at each site; completes EEO Reporting.
  • Oversees Worker’s Comp Claims; investigates as necessary.
  • Oversees Unemployment Claims, forms, reporting to Equifax and 501C Trust
Training and Development
  • Reviews supervisor performance on employee performance appraisals, supervisory skill and leadership, and crafts a training plan based on need.
  • Provides training in HR Law and compliance, as needed, to supervisors and staff
  • Offers trainings to all staff on mandatory topics affecting compliance, morale, growth within Nine Star, legal matters, available benefits training, etc.
  • Works with the Leader’s group to implement a Health and Wellness Plan
  • Works with the Retreat Committee to align topics needed for Human Resource effectiveness.
  • Counsels staff one on one on confidential or sensitive matters.
  • Maintains and “open door policy” for continual support to staff members.
Benefits Management:
  • Works with the Executive Management to provide possible ideas for affordable staff benefits.
  • Oversees and completes all ERISA reporting
  • Oversees and completes HRA enrollments, terms as well as non-discrimination testing
  • Oversees enrollments/Terminations to Premera and Principal completed by Nine Star’s broker.
  • Reports all changes in deductions, enrollments and terminations to payroll.
  • Oversees FMLA Leave for compliance with communication to staff and supervisor/Program Director.

Email your resume to patm@ninestar.org

 

Case Manager (Work Services Specialist)
  • Monday-Friday, 40 hours per week
  • Must have reliable transportation

JOB SUMMARY

Nine Star’s Case Managers (Work Services Specialists) provide support to Alaska’s Public Assistance recipients to ready them for employment. They utilize a holistic approach to help under- & unemployed Alaskans leave the public assistance rolls by helping them increase their income. They provide work readiness activities, connectivity to community resources, career plan development, “get ready for employment” activities, work skills training, and more. Ultimately, the Case Manager’s objective is to move job seekers to economic self-sufficiency.

QUALIFICATIONS FOR THE POSITION

  • Possess an Associate’s Degree in Human Services or closely related field and two years experience in Social Services or a closely related field. (4 years of direct case management experience may be substituted.)
  • Have a minimum of one year related teaching experience.
  • Proficient in the use of Microsoft Office and FileMaker Pro.
  • Adept at working independently as well as with team members.
  • Hold excellent customer service skills.
  • Demonstrate effective oral and written communication skills.
  • Able to organize and prioritize a variety of tasks.
  • Work with minimal supervision.
  • Able to coordinate multiple tasks and follow-up in spite of frequent interruptions.
  • Maintain a professional attitude with enthusiasm and dependability.
  • Exercise time management skills.
  • Willing to take on new tasks with an eagerness to learn new skills.
  • Flexible and willing to shift to new tasks when needed.

This position offers you an opportunity to help move the under- and unemployed job seeker to economic stability. If this sounds like a great opportunity for you, please, send your cover letter and resume to zoes@ninestar.org or fax to (907) 644-9925, ATT: Zoe.

Job Developer/Job Coach
  • Monday-Friday, 40 hours per week
  • Must have reliable transportation

JOB SUMMARY

The Job Developer/Coach works intensively with Job Seekers to identify their specific employability needs and help them eliminate challenges to their employability. The Job Developer/Coach initiates and maintains ongoing personal contact with a variety of business and industry representatives to match the “right” position to each individual Job Seeker. It is also the role of the Job Developer/Coach to help the Job Seeker identify their skills and strengths to ensure they will be well-matched to the positions they are seeking.

This position offers you an opportunity to help move the under- and unemployed job seeker to economic stability. If this sounds like a great opportunity for you, please, send your cover letter and resume to zoes@ninestar.org or fax to (907) 644-9925, ATT: Zoe.

Career Mentor/Coach
  • Monday-Friday, 40 hours per week

JOB SUMMARY

The Career Mentor/Coach works one-on-one with Job Seekers to identify their specific employability needs and help them eliminate challenges to their employability success. They help the job seeker assess their challenges and their skills so they can match them to a job that “fits” them. They also provide “ready for a job” workshops, skills assessments, resume development, interview coaching, and many other things to prepare them for the world of work.

QUALIFICATIONS FOR THE POSITION

  • Possess a college diploma (experience may be substituted)
  • Possess a strong knowledge base of program requirements, policies and procedures
  • Proficient in the use of Microsoft Office and FileMaker Pro
  • Adept at working independently as well as with team members
  • Hold excellent customer service skills
  • Demonstrate effective oral and written communication skills
  • Able to organize and prioritize a variety of tasks
  • Work with minimal supervision
  • Able to coordinate multiple tasks and follow-up in spite of frequent interruptions
  • Maintain a professional attitude with enthusiasm and dependability
  • Exercise time management skills
  • Willing to take on new tasks with an eagerness to learn new skills

This position offers you an opportunity to help move the under- and unemployed job seeker to economic stability. If this sounds like a great opportunity for you, please, send your cover letter and resume to zoes@ninestar.org or fax to (907) 644-9925, ATT: Zoe.

Administrative Specialist

Work Hours: 8:00 a.m. – 5:00 p.m. will be the usual working hour range.  Hours of work are adjusted as need dictates.

Supervisor: Director of Operations Team: Administrative Team Classification: Non-Exempt salaried

 

Position Requirements:

  • Ability to answer multi line phone, route calls and take detailed messages.
  • Willing to greet clients & visitors and direct to requested services.
  • Excellent computer skills, including but not limited to Word, Excel, FileMaker Pro.
  • Willing to submit to and pass a full criminal background check and driving records check. 
  • Willing and able to adhere to a strict confidentiality policy and follow all established procedures.
  • Must maintain a clean driving record and dependable vehicle. As this position requires in-town travel, DUI convictions and poor driving records result in immediate termination of employment.
  • Ability to master new computer programs quickly and process data accurately and efficiently.
  • Ability to work independently as well as with team members.
  • Have the minimum of 3 year-related experience with increasing responsibility.
  • Ability to communicate effectively in person through verbal and written skills.
  • Have a professional, approachable and friendly attitude with all staff members, clients and visitors.
  • Have excellent customer service skills and a personable, yet assertive disposition
  • Ability to organize, prioritize and complete tasks with minimal supervision.
  • Ability to coordinate simultaneous tasks, follow-up on multiple details in an environment with frequent interruptions.
  • Desire and aptitude to continue learning new projects, systems, and programs but willingness to do minor and rote tasks, as needed.
  • Must possess excellent time management skills; absolutely dependable and punctual.
  • Demonstrate loyalty to the organization.
  • Willing to take on new tasks with an eagerness to learn new skills.
  • Ability to problem-solve through situations; understanding of when to ask for assistance.
  • Have a HS Diploma or GED, additional education preferred. 

 

Responsibilities:

Office and HR Support

  • Receptionist Duties include but are not limited to answering phones, greeting visitors and managing website contact data.
  • Assist with hire process by managing job postings at various sites. 
  • Create & maintain personnel files, manage filing systems and other assorted clerical tasks.
  • Collect and check Staff time sheets for accuracy, scan to server.
  • Order staff business cards and name badges.
  • Provide new hire orientation & handle paperwork processing
  • Submit complete insurance paperwork to appropriate company.
  • Assist the Office Administrator with managing the Contract Files.
  • Update/maintain online calendars and contact lists.
  • Oversee organization/cleanliness of supply room and kitchen.
  • Assist with maintaining administrative files including corporate files. MOU Files and bid files.
  • Train Youth as intern receptionist on occasion. 
  • Other duties, as assigned by Executive and Admin Staff.

 

Please fax your resume to 907-279-3299 Att: Pat or email you resume to patm@ninestar.org

 

Youth Employment Specialist - HOMER

Nine Star Education and Employment Services is currently recruiting for a Youth Services Specialist
operating out of our Homer office. This position is responsible for case management services of Out of
School, At-Risk youth aged 16-24 in attaining employment and/or academic completion leading to
financial self-sufficiency. The Homer office is a satellite program of the larger Anchorage based
organization and is operated by one employee. Qualified candidates should possess the ability to
operate independently, demonstrate good judgement and the skills to work with other partner agencies
in the Homer area to meet the needs of the clients. In addition, experience in working with individuals
who experience homelessness, drug abuse, mental health and other related issues concerning the at-
risk population are preferred. The program operates under the Workforce Innovation and Opportunity
Act grant and requires accurate record keeping through paper files and electronic data bases. This is a
full-time position with the work week being Monday-Friday.

QUALIFICATIONS FOR THE POSITION:

  • Commitment to working with at-risk, out of school youth aged 16-24
  • Ability to work independently
  • Knowledge of, or willingness to become familiar with local social service agencies and referrals
  • Skilled with computer use and data collection systems
  • Familiarity of job search and associated processes
  • Ability to direct youth in career pathway planning including employment attainment and/or academic success
  • College degree preferred
  • Clean background check

MAJOR DUTIES:

  • Provide case management services for youth to attain employment and/or education
  • Coordinate services with internal and external programs/agencies
  • Assess youth needs in education and employment and develop case plan accordingly
  • Enter relevant data into vos data collection system
  • Mentor youth in appropriate behavior and mannerisms
  • Assist in youth decision making process
  • Provide appropriate referrals for youth in crisis
  • Complete follow up services for exited youth
  • Attain outcome performance measures of employment and education attainment of clients
  • Additional duties may be assigned to ensure program compliance/operation

Interested applicants may submit a cover letter and resume to rogerh@ninestar.org

Nine Star Education & Employment Services is an equal opportunity employer.