Staff Positions Available

The Part-Time Academic Instructor is responsible for delivering high-quality instruction to youth and adult learners seeking to improve their academic skills, employment readiness, and career pathways. The Instructor provides individualized and group instruction in reading, writing, mathematics, digital literacy, and workforce preparation. This position plays an important role in supporting participants as they pursue employment, postsecondary training, and long-term self-sufficiency.

Major Responsibilities

• Provide engaging, learner-centered instruction in Adult Basic Education, GED® preparation, ESL/ELL (if applicable), and career readiness skills.
• Assess participants using approved academic and career assessment tools; develop individualized learning plans based on results.
• Deliver instruction using a variety of modalities, including in-person classes, small group tutoring, one-on-one support, and distance learning online platforms.
• Enter accurate attendance records, progress notes, assessments, and required documentation in the CfWE database.
• Collaborate closely with Career Coaches and other staff to support integrated education and workforce services.
• Adapt instruction to meet diverse learning styles, cultural backgrounds, and skill levels.
• Provide ongoing encouragement, coaching, and support to promote learner persistence and goal attainment.
• Participate in staff meetings, required trainings, and professional development activities.
• Ensure classroom spaces are organized, safe, welcoming, and conducive to learning.
• Perform other duties as assigned to support student success and program operations.

KNOWLEDGE, SKILLS & ABILITIES

• Experience teaching or tutoring adults or youth in academic subjects, literacy, or career readiness.
• Strong communication, classroom management, and interpersonal skills.
• Demonstrated ability to work effectively with individuals from diverse cultural and socioeconomic backgrounds.
• Prepared to adhere to a strict code of confidentiality and follow all related established policies and procedures.
• Capable of working independently as well as closely with team members and/or multiple teams.
• Full daily accountability and progress disclosure are required to ensure all Nine Star and programmatic goals are met.
• Able to communicate effectively using both verbal and written skills.
• Presents a professional, approachable, and helpful attitude with staff, clients, visitors, and partner representatives.
• Ability to use computers, online learning systems, and basic educational technology.
• Alaska Adult Education, workforce development, or nonprofit experience.
• Experience delivering instruction in one or more of the following areas: Reading & Writing, Math & numeracy, Digital Literacy, GED® preparation, ESL/ELL, & Workplace and employability skills.
• Appreciates that flexibility includes adjusting work agendas and engaging in simple and complex tasks to support staff.
• Demonstrates the ability to make sound decisions on complex assignments independently and/or with others.

MINIMUM QUALIFICATIONS

• High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred.
• Willing to submit to and pass a full criminal background check.
• Must maintain a clean driving record and dependable vehicle to remain employed, as in-state road travel is required.

We’re excited to hear from you! To apply, please submit your resume and a brief cover letter to hr@ninestar.org. We are an equal opportunity employer and value diversity at all levels of the organization.

The Part-Time Program Secretary serves as the first point of contact for visitors and callers at the Mat-Su Regional Center. This role supports the smooth daily operation of the office by providing administrative, clerical, and customer service support to staff, students, and clients. The individual in this position ensures a welcoming and professional environment while assisting with data entry, student intake, communication, and general office coordination.

Major Responsibilities

Office & Reception Support (As Needed)

• Provide reception coverage by greeting visitors and answering phones in a professional and friendly manner.
• Route inquiries and messages to appropriate staff members.
• Maintain a clean and organized front office area that reflects Nine Star’s welcoming and professional standards.

Administrative & Student Support

• Assist with student registration, intake, and basic orientation processes.
• Support staff with data entry.
• Maintain accurate student records and contact lists.
• Prepare simple reports or updates for the Program Director as requested.
• Assist with testing coordination (certification may be required).
• Help collect and record student fees as needed.

Program Coordination

• Support office supply inventory and place supply orders as approved.
• Help maintain program calendars and schedules.
• Assist with recognizing student achievements through congratulatory messages or bulletin board displays.
• Provide occasional support for events, job fairs, or community outreach activities.

Outreach & Communication

• Assist in maintaining bulletin boards and informational displays.
• Support outreach efforts by updating flyers, rack cards, and promotional materials.
• Contribute to social media and community awareness efforts in collaboration with staff and the Outreach team.
• Other duties, as assigned.

Knowledge, Skills, & Abilities

• Experience in office administration or front desk/reception preferred.
• Adherence to FERPA and confidentiality standards.
• Proficiency with Microsoft Office Suite and comfort learning new software tools.
• Exhibits an ability to work efficiently through systems building, appropriate delegation, and solid time management.
• Appreciates that flexibility includes adjusting work agendas and engaging in simple and complex tasks to support staff.
• Demonstrates the ability to make sound decisions on complex assignments independently and/or with others.
• Prepared to adhere to a strict code of confidentiality and follow all related established policies and procedures.
• Capable of working independently as well as closely with team members and/or multiple teams.
• Full daily accountability and progress disclosure required to ensure all Nine Star and programmatic goals are met.
• Able to communicate effectively using both verbal and written skills.
• Presents a professional, approachable, and helpful attitude with staff, clients, visitors, and partner representatives.

Minimum Qualifications

• High school diploma or equivalent (some postsecondary education preferred).
• Willing to submit to and pass a full criminal background check.
• Must maintain a clean driving record and dependable vehicle to remain employed, as in-state road travel is required.

We’re excited to hear from you! To apply, please submit your resume and a brief cover letter to hr@ninestar.org. We are an equal opportunity employer and value diversity at all levels of the organization.

The Office Manager ensures the smooth operation of Nine Star’s administrative department, maintaining compliance with all relevant laws and policies while supporting daily operations and assisting with special events. This role demands an organized and detail-oriented seasoned professional capable of handling diverse, time-sensitive tasks critical to Nine Star’s success, implementing policies and procedures, measuring outcomes against standards, cultivating relationships with vendors, and implementing preventative measures against potential issues.

Major Responsibilities

• Manage administrative files and records, including corporation, insurance, and grant/contract files.
• Maintain timely SAM and other registrations, licenses, and corporation-required documentation.
• Attend board meetings and compile accurate meeting minutes according to established protocol.
• Coordinate meeting room scheduling, travel arrangements, and event logistics.
• Support HR functions, including recruitment, applicant screening, employee verification, and file documentation.
• Manage workers comp claims, company insurance application filing, OSHA reporting, and incident reports.
• Procure and distribute office supplies, including local shopping as required.
• Oversee supportive services operations, including purchasing and distribution tracking.
• Assist staff with various tasks such as resume updates, timesheet completion, and payroll issues.
• Document and streamline administrative policies and procedures for team review and approval.
• Manage building and equipment maintenance requests and oversee lease terms.
• Oversee building and equipment bid processes to meet the terms of the procurement policy.
• Assist with programmatic work and assist with data collection and analytics.
• Oversee the documentation of Standard Operating Procedures for all admin and programmatic areas.
• Perform additional duties as assigned.

BACKUP RESPONSIBILIITES

• Provide reception coverage, answer phones, and assist visitors.
• Aid in employment advertising placement.
• Assist with HR and administrative tasks in the absence of designated personnel.
• Support accounts payable and payroll functions as needed.
• Assist with benefits enrollment processes.
• Perform other assigned duties as required.

KNOWLEDGE, SKILLS & ABILITIES

• Direct experience in office management duties.
• Advanced computer skills, including Word, Excel, and database management.UKG payroll/HR experience preferred.
• Human Resources management experience with certification preferred.
• Commitment to confidentiality and adherence to established company policies.
• Strong communication skills, both written and verbal.
• Ability to work independently and collaboratively.
• Excellent organizational and time-management abilities.
• Demonstrated capacity for financial transparency and resource tracking.
• Proactive problem-solving skills and willingness to seek assistance when needed.
• Alignment with Nine Star’s Philosophy of Care and commitment to following organizational policies & procedures, grant regulations, and all State, Federal, and Municipal/local laws.
• Demonstrated ability to create and document efficient systems.
• Essential traits include flexibility in adapting to changing requirements, emotional intelligence, strong interpersonal skills, and the ability to design and implement complex solutions.

MINIMUM QUALIFICATIONS

• At least 2 years of direct office management experience required.
• Bachelor’s degree preferred; 5+ years of direct office management experience may be accepted instead of a degree, with at least 2 years in complex administrative support roles required.
• A clean driving record within the past 60 months, with reliable transportation, is required.
• Must pass Office Manager screening assessments.
• Spotless criminal background check required upon hire and annually thereafter.
• We will require three professional reference letters.

Interested applicants should email a cover letter and resume to hr@ninestar.org

The Youth Services (YS) Coordinator leads services for Alaska youth, focusing on the Workforce Innovation and Opportunity Act (WIOA) Youth program. WIOA aims to enhance Alaska’s workforce by preparing youth for employment, post-secondary education, and connecting them with employers in priority industries. This position provides case management to youth ages 14-24, utilizing Alaska Jobs (AKJOBs) for participant management and reporting, and ensures quality assurance for all aspects of AKJOBs. The coordinator supervises YS case managers, carries a participant caseload, and provides expertise and training in AKJOBs. This role also strengthens community partnerships to create internships and work experiences.

Major Responsibilities

• Manage case management, including intake, eligibility, assessment, Individual Service Strategies, barrier removal, goal attainment, and follow-up.
• Supervise, train, and evaluate YS staff on WIOA regulations and the 14 Elements of Service, coaching staff in AWIB-mandated duties.
• Prepare external reports for the Alaska Workforce Investment Board (AWIB) and the State of Alaska, and internal reports for Nine Star management.
• Ensure compliance with AWIB requirements, including sub-award agreements and online postings.
• Coordinate communication with AWIB for compliance and accurate reporting.
• Identify and provide training and work program opportunities for youth participants.
• Identify education and training opportunities for participants.
• Ensure financial tracking of work experience payrolls and supportive services.
• Develop and maintain partnerships with other organizations.
• Seek opportunities to expand the YS program through internal and external collaborations and identification of new funding sources.
• Monitor administrative details (site agreements, timesheets, etc.) for compliance and participant success.

Knowledge, Skills, & Abilities

• Extensive knowledge of WIOA rules and regulations, and proficient use of AKJOBs or similar case management systems.
• Ability to conduct quality assurance reviews and foster continuous improvement using AKJOBs and other reports.
• Able to analyze program data to improve program operations and outcomes.
• Expertise in case management, including intake, eligibility, assessment, and Individual Service Strategies.
• Proficiency in Microsoft Office products.
• Knowledge of grant management and nonprofit fiscal practices.
• Knowledge of community outreach, engagement, and development principles.
• Ability to lead a team and ensure a positive work environment.
• Adaptable and willing to learn new technologies and methodologies.
• Strong written and oral communication skills.
• Ability to train, supervise, and evaluate program staff.
• Strong time management and organization skills.
• Experience in supporting participant success through mentoring, resource navigation, or other methods.

Minimum Qualifications

• Five years of case management experience, including data entry into a Case Management system (AKJOBs or similar).
• Three years of supervisory experience.
• Three years of experience working with youth facing barriers to employment.

Preferred Qualifications

• Bachelor’s degree (or higher) in Human Services, Education, Business, or a related discipline.

We’re excited to hear from you! To apply, please submit your resume and a brief cover letter to hr@ninestar.org. We are an equal opportunity employer and value diversity at all levels of the organization.