Staff Positions Available

Nine Star Education & Employment Services offers a competitive salary and benefits package for full time staff members*, including optional medical and vision coverage, life insurance and long term disability coverage, 10 holidays, and an annual leave bank of twenty (20) days (prorated based on hire date/probation). After two full years of service each July 1, full time employees qualify for an additional leave day each fiscal year, up to ten (10) bonus leave days. We make a 403(b) plan available, as well as Flexible Spending Account for eligible employees. Add to that an excellent work environment with supportive supervisors and energetic coworkers, and you have one of the ingredients for Nine Star’s enduring success: our employees have a home with us as we all strive to make life better for our clients! Nine Star is simply an excellent place to work.

Administrative Specialist

The Administrative Specialist position is a busy full time role that functions to support the Administrative Team. Key roles are to provide support to human resources, administrative/operations, finance, marketing and development, and to provide customer service to Nine Star visitors and clients. This is a position with increasing responsibility.

Responsibilities

HR Support
  • Assist with hire process by managing job postings at various sites.
  • Create & maintain personnel files, manage filing systems and other assorted clerical tasks.
  • Order staff business cards and name badges.
  • Assist HR Director with data collection, staff documents, paperwork tracking and emails.
  • Provide new hire orientation & handle paperwork processing
  • Submit complete insurance paperwork to appropriate company.
  • Assist HR Director with scheduling visits with staff members for training and support.
Admin Team Support
  • Assist the Director of Operations with managing the Contract files bid Files and other corporation documents.
  • Assist the Director of Operations with managing worker’s comp claims and other insurance claims.
  • Assist the Director of Operations with managing OSHA documents, site inspection paperwork,
  • Receptionist Duties include but are not limited to answering phones, greeting visitors and managing website contact data.
  • Update/maintain online calendars and contact lists.
  • Oversee organization/cleanliness of supply room and kitchen.
  • Assist with maintaining administrative files including corporate files. MOU Files and bid files.
  • Train Youth as intern receptionist on occasion.
  • Other admin duties on the task list, and as assigned by Executive and Admin Staff.
Finance Team Support
  • Work with Director of Finance with compiling Accounts Payable and Supportive Services packets and processing and/or printing check runs, mail prep, as well as uploading all documents to sharefile to ensure proper approvals are secured.
  • Work with Director of Accounting to assist with preparing positive Pay documents for review and upload.
  • Manage the folder system to update to the new year.
  • Collect and check Staff time sheets for accuracy.
  • Other duties on the task list, and as assigned by Executive and Finance Staff.
Marketing and Development Support
  • Assist Development Director with maintaining bid calendar, collecting data, and proofreading bid copy
  • Complete “simple” applications for funding.
  • Assist with fundraising events planning and implementation, and staff volunteerism events.
  • Prepare thank you letters and donor acknowledgements, fundraising asks and other documents to be sent by the President.
  • Other duties on the task list, and as assigned by Executive and Development staff.

Position Requirements

  • Ability to answer multi line phone, route calls and take detailed messages.
  • Willing to greet clients & visitors and direct to requested services.
  • Excellent computer skills, including but not limited to Word, Excel, FileMaker Pro.
  • Willing to submit to and pass a full criminal background check and driving records check.
  • Willing and able to adhere to a strict confidentiality policy and follow all established procedures.
  • Must maintain a clean driving record and dependable vehicle. As this position requires in-town travel, DUI convictions and poor driving records result in immediate termination of employment.
  • Ability to master new computer programs quickly and process data accurately and efficiently.
  • Ability to work independently as well as with team members.
  • Have the minimum of 3 year-related experience with increasing responsibility.
  • Ability to communicate effectively in person through verbal and written skills.
  • Have a professional, approachable and friendly attitude with all staff members, clients and visitors.
  • Have excellent customer service skills and a personable, yet assertive disposition
  • Ability to organize, prioritize and complete tasks with minimal supervision.
  • Ability to coordinate simultaneous tasks, follow-up on multiple details in an environment with frequent interruptions.
  • Desire and aptitude to continue learning new projects, systems, and programs but willingness to do minor and rote tasks, as needed in a very busy and complex role.
  • Must possess excellent time management skills; absolutely dependable and punctual.
  • Demonstrate loyalty to the organization.
  • Willing to take on new tasks with an eagerness to learn new skills.
  • Ability to problem-solve through situations; understanding of when to ask for assistance.
  • Have a HS Diploma or GED, additional education preferred.

Please send your cover letter and resume to patm@ninestar.org.

Case Manager (Work Services Specialist)
  • Monday-Friday, 40 hours per week
  • Must have reliable transportation

JOB SUMMARY

Nine Star’s Case Managers (Work Services Specialists) provide support to Alaska’s Public Assistance recipients to ready them for employment. They utilize a holistic approach to help under- & unemployed Alaskans leave the public assistance rolls by helping them increase their income. They provide work readiness activities, connectivity to community resources, career plan development, “get ready for employment” activities, work skills training, and more. Ultimately, the Case Manager’s objective is to move job seekers to economic self-sufficiency.

QUALIFICATIONS FOR THE POSITION

  • Possess an Associate’s Degree in Human Services or closely related field and two years experience in Social Services or a closely related field. (4 years of direct case management experience may be substituted.)
  • Have a minimum of one year related teaching experience.
  • Proficient in the use of Microsoft Office and FileMaker Pro.
  • Adept at working independently as well as with team members.
  • Hold excellent customer service skills.
  • Demonstrate effective oral and written communication skills.
  • Able to organize and prioritize a variety of tasks.
  • Work with minimal supervision.
  • Able to coordinate multiple tasks and follow-up in spite of frequent interruptions.
  • Maintain a professional attitude with enthusiasm and dependability.
  • Exercise time management skills.
  • Willing to take on new tasks with an eagerness to learn new skills.
  • Flexible and willing to shift to new tasks when needed.

This position offers you an opportunity to help move the under- and unemployed job seeker to economic stability. If this sounds like a great opportunity for you, please, send your cover letter and resume to zoes@ninestar.org or fax to (907) 644-9925, ATT: Zoe.

Career Mentor/Coach
  • Monday-Friday, 40 hours per week

JOB SUMMARY

The Career Mentor/Coach works one-on-one with Job Seekers to identify their specific employability needs and help them eliminate challenges to their employability success. They help the job seeker assess their challenges and their skills so they can match them to a job that “fits” them. They also provide “ready for a job” workshops, skills assessments, resume development, interview coaching, and many other things to prepare them for the world of work.

QUALIFICATIONS FOR THE POSITION

  • Possess a college diploma (experience may be substituted)
  • Possess a strong knowledge base of program requirements, policies and procedures
  • Proficient in the use of Microsoft Office and FileMaker Pro
  • Adept at working independently as well as with team members
  • Hold excellent customer service skills
  • Demonstrate effective oral and written communication skills
  • Able to organize and prioritize a variety of tasks
  • Work with minimal supervision
  • Able to coordinate multiple tasks and follow-up in spite of frequent interruptions
  • Maintain a professional attitude with enthusiasm and dependability
  • Exercise time management skills
  • Willing to take on new tasks with an eagerness to learn new skills

This position offers you an opportunity to help move the under- and unemployed job seeker to economic stability. If this sounds like a great opportunity for you, please, send your cover letter and resume to zoes@ninestar.org or fax to (907) 644-9925, ATT: Zoe.

Program Secretary

Job Summary:

Nine Star’s Program Secretaries provide support to the Work Services program. The Program Secretary’s goal is to assist the Work Services teams in providing Alaska Temporary Assistance clients who are unemployed and under employed with the skills to retain employment, and overcome barriers by following up on FSSP/IFSSP mile stone; ensuring regular client interactions, and completion of quarterly staffings. Program Secretaries aid in sustaining supports in all Work Services teams in meeting and exceeding performance measures.  

Major Duties:

  1. Implement principles of welfare reform and the work first philosophy.
  2. Adhere to all confidentiality requirements of state, federal and agency guidelines.
  3. Oversee and provide front desk coverage as well as train volunteer placements, such as MASST or CWE participants.
  4. Assess clients to obtain financial, employment, educational/training, family composition and status, support network, and/or other updated information to forward to the assigned Work Services Specialists.
  5. Work with the Lead Work Services Specialist to oversee scheduled monthly interactions, to include staffings, with Work Services families and their Work Services Specialists.
  6. Monitor client progress by completing daily follow-up using CMS alerts system.
  7. Make client work site and home visits as necessary.
  8. Coordinate the use and inventory of supportive services under the direction of the Supportive Services Manager.
  9. Work with the Lead Work Service Specialists to ensure closed TA cases are appropriately archived or routed to Post-TA services in a timely manner.
  10. Work closely within your Work Services team to meet the needs of program participants.
  11. Work with other Nine Star Work Services’ staff as a team to collaborate and meet the needs of clients.
  12. Participate as a team member in weekly program staff meetings and other meetings as required.
  13. Other duties as assigned.

Qualifications for the Job:

  1. Possess a High School Diploma or General Education Diploma (experience may be substituted).
  2. Proficient in the use of Microsoft Office and FileMaker Pro.
  3. Adept at working independently as well as with team members.
  4. Hold excellent customer service skills.
  5. Demonstrate effective oral and written communication skills.
  6. Able to organize and prioritize a variety of tasks.
  7. Work with minimal supervision.
  8. Able to coordinate multiple tasks and follow-up in spite of frequent interruptions.
  9. Maintain a professional attitude with enthusiasm and dependability.
  10. Exercise time management skills.
  11. Willing to take on new tasks with an eagerness to learn new skills.
  12. Flexible and willing to shift to new tasks when needed.

Please fax your resume to (907) 644-9925 Att: Zoe or email you resume to zoes@ninestar.org

Mat-Su Part Time Test Proctor

This vital position is part-time and flexibly scheduled Monday through Friday between 8am and 7 pm. It will entail proctoring TABE pre- and post-tests for new and current students. Eventually, this position will also proctor GED exams for students who are ready to graduate from the Adult Education program.

Major Duties

  • Inform testers of testing room rules and collect testing room rules document from each tester.
  • Maintain quiet, confidential, and appropriate testing environment during testing times.
  • Proctor TABE Online testing sessions.
  • Interpret TABE results for testers, and provide them with a copy of the TABE report.
  • Field potential and existing student questions in person, by phone, and via e-mail.
  • Maintain intake lab testing computers (i.e. weekly software updates, TABE Online updates).
  • Maintain security of test logs and client information and proctor testing sessions.
  • Maintain Pearson VUE testing lab computers, including running updates, downloads, etc., and communicating with Pearson VUE on technology issues.
  • Communicate with Pearson VUE regarding testing processes, including incident reports, closures, etc.
  • Maintain testing site calendar for Pearson VUE testing site.
  • Other duties as assigned.

General Qualifications

  • Able and willing to follow the adult education policies and procedures of Nine Star and the State of Alaska.
  • Possesses effective oral and written communication skills, is personable and has an assertive disposition.
  • Has a professional and friendly attitude towards all staff members, clients, and visitors.
  • Capable of working independently, as well as with team members.
  • Is organized and knows how to prioritize task with minimal supervision.
  • Demonstrates excellent time management skills and is absolutely dependable and punctual.
  • Enjoys taking on new tasks, with an eagerness to learn additional skills.
  • Uses good judgment to make sound decisions on complex issues.
  • Is a strong self-starter that is motivated to complete tasks properly and completely with minimal supervision.
  • Skillful in problem-solving through unexpected situations with an understanding of when to ask for assistance.
  • Understands how to effectively maintain student records and is able to relate that information via database notes.
  • Accomplished in utilizing databases (i.e., AK State database, Nine Star Citrix database, etc.) to access student data.

Please send your cover letter and resume to peggyr@ninestar.org.

Mat-Su Part-Time English as a Second Language (ESL) Instructor

Do you have a passion for instructing English language learners? Do you have connections with different cultural groups out in the Valley? Would you like to be instrumental in taking our regional ESL program to the next level? If so, Nine Star Mat-Su is looking for a part-time (20 hours per week) ESL instructor to do outreach, instruction, and retention for ESL students.

QUALIFICATIONS FOR THE POSITION

General:
  • Past experience as an ESL instructor
  • Bachelor’s degree and/or teaching certificate highly desired
  • Willingness to recruit for the ESL program
  • Able to follow Adult Education policies and procedures
  • Effective communicator
  • Professional, approachable, and friendly when interacting with others
  • Able to work independently, as well as with team members
  • Can organize, prioritize and work with minimal supervision
  • Excellent time management skills; absolutely dependable and punctual
  • Strong classroom managements skills; goal-oriented
    ESL Instruction:
    • Outreach to and regular contact with cultural communities in the Valley
    • Administer and score the BEST and/or CASAS literacy tests
    • Teach English language skills to individuals from diverse cultural and economic backgrounds, and address student goals through teaching strategies and lesson plans
    • Integrate Career and College Awareness material with the central program curriculum
    • Address and incorporate “real life” use of grammar skills
    • Maintain student records, including attendance
    • Collaborate with colleagues to continuously improve the quality of ESL classes
    • Attend webinars, conferences, in-services, and staff trainings to increase knowledge of instructional techniques for adult learners, competency in subject area, etc
    • Acquire and document a minimum of 9 hours of Professional Development each fiscal year through participation in webinars, conferences, in-services, and staff trainings
    • Other duties as assigned

    If this sounds like an amazing opportunity to you, please send your cover letter and resume to peggyr@ninestar.org

  • Nine Star Education & Employment Services is an equal opportunity employer.