Staff Positions Available

• Monday-Friday, 40 hours week
• Must have reliable transportation

JOB SUMMARY
The Job Developer/Coach works intensively with Work Services clients to identify their specific employability needs. Job Developers initiates and maintains ongoing personal contacts with a variety of business and industry representatives to match the “right” position to each individual client. These positions may include Community Work Experience, On the Job Training and Job Start Training positions. It is also the role of the Job Developer to identify participants’ skills and strengths as well as assess the clients’ need for services available in the community, to assist in retaining employment and overcoming barriers..

Fax resumes to 907) 644-9925 Att: Zoe or E-Mail zoes@ninestar.org

JOB SUMMARY
Nine Star’s Career Development Center (CDC) Mentors/Job Coach oversee the daily activities of CDC’s participants. In group settings, unemployed or underemployed clients are provided with job search and work readiness activities, which are facilitated daily in response to the current labor marker trends. CDC Mentors collaborate with Work Services Specialists and/or Job Developers in revising case plans and developing strategies that lead clients into gaining verifiable employment. To apply please fax resumes to (907) 644-9925 Att: Zoe or E-Mail zoes@ninestar.org

MAJOR DUTIES:
1. Implement principles of welfare reform and the work first philosophy.
2. Oversee daily CDC operations and services provided to clients to include tracking and documenting attendance, workshop
participation, and behaviors observed that will impact client’s ability to gain immediate employment.
3. Sign off on daily Job Search (and maintain copies) and Family Self-Sufficiency Plans to direct the activities of clients in moving
toward economic self-sufficiency.
4. Ensure job readiness tools are completed with CDC participants i.e. resumes, cover letters, generic applications, ALEXsys
registration, etc
5. Monitor client activities by review and/or debriefing of daily Job Search log to ensure that employment goals are achieved.
6. Prepare and deliver workshops in job seeking, job enrichment, and job retention skills as well as provide oversight for their delivery
within the Work Services Program.
7. Work with Work Services Specialists to ensure childcare, transportation, and other work related needs are immediately addressed
8. Establish, maintain and review client files as well as prepare data for required reports accurately and in a timely manner.
9. Document and distribute weekly job search logs to the assigned Work Services Specialists
10. Identify and appropriately manage angry or hostile clients in crisis; mediate problem situations as necessary.
11. Identify and refer clients to appropriate community resources for services that address and meet specific needs as identified.
12. Identify and refer clients to training projects that will lead to a higher level of self-sufficiency.
13. Assume an active role in regularly scheduled staff meetings and other meetings as required.
14. Work with other Nine Star Work Services staff as a team leader to collaborate and meet the needs of all clients.
15. Other duties as assigned
QUALIFICATIONS FOR THE JOB:
1. Possess a college diploma (experience may be substituted)
2. Possess a strong knowledge base of program requirements, policies and procedures
3. Proficient in the use of Microsoft Office and FileMaker Pro
4. Adept at working independently as well as with team members
5. Hold excellent customer service skills
6. Demonstrate effective oral and written communication skills
7. Able to organize and prioritize a variety of tasks
8. Work with minimal supervision
9. Able to coordinate multiple tasks and follow-up in spite of frequent interruptions
10. Maintain a professional attitude with enthusiasm and dependability
11. Exercise time management skills
12. Willing to take on new tasks with an eagerness to learn new skills
SUPERVISOR: CDC COORDINATOR /LEAD WORK SERVICES SPECIALISTS
HOURS OF WORK: Varies according to client needs and staff schedules.
To apply please fax resumes to (907) 644-9925 Att: Zoe or E-Mail zoes@ninestar.org

Job Summary:

Nine Star’s Program Secretaries provide support to the Work Services program. The Program Secretary’s goal is to assist the Work Services teams in providing Alaska Temporary Assistance clients who are unemployed and under employed with the skills to retain employment, and overcome barriers by following up on FSSP/IFSSP mile stone; ensuring regular client interactions, and completion of quarterly staffings. Program Secretaries aid in sustaining supports in all Work Services teams in meeting and exceeding performance measures.  

Major Duties:

1. Implement principles of welfare reform and the work first philosophy.
2. Adhere to all confidentiality requirements of state, federal and agency guidelines.
3. Oversee and provide front desk coverage as well as train volunteer placements, such as MASST or CWE participants.
4. Assess clients to obtain financial, employment, educational/training, family composition and status, support network, and/or other updated information to forward to the assigned Work Services Specialists.
5. Work with the Lead Work Services Specialist to oversee scheduled monthly interactions, to include staffings, with Work Services families and their Work Services Specialists.
6. Monitor client progress by completing daily follow-up using CMS alerts system.
7. Make client work site and home visits as necessary.
8. Coordinate the use and inventory of supportive services under the direction of the Supportive Services Manager.
9. Work with the Lead Work Service Specialists to ensure closed TA cases are appropriately archived or routed to Post-TA services in a timely manner.
10. Work closely within your Work Services team to meet the needs of program participants.
11. Work with other Nine Star Work Services’ staff as a team to collaborate and meet the needs of clients.
12. Participate as a team member in weekly program staff meetings and other meetings as required.
13. Other duties as assigned.

Qualifications for the Job:

1. Possess a High School Diploma or General Education Diploma (experience may be substituted).
2. Proficient in the use of Microsoft Office and FileMaker Pro.
3. Adept at working independently as well as with team members.
4. Hold excellent customer service skills.
5. Demonstrate effective oral and written communication skills.
6. Able to organize and prioritize a variety of tasks.
7. Work with minimal supervision.
8. Able to coordinate multiple tasks and follow-up in spite of frequent interruptions.
9. Maintain a professional attitude with enthusiasm and dependability.
10. Exercise time management skills.
11. Willing to take on new tasks with an eagerness to learn new skills.
12. Flexible and willing to shift to new tasks when needed.

Please fax your resume to (907) 644-9925 Att: Zoe or email you resume to zoes@ninestar.org

Nine Star Education & Employment Services is hiring for an Adult Education Program Director in Anchorage. This is a FT, exempt position with benefits.

Position Summary:
The Director supervises the delivery of adult education services. S/He assesses needs, plans training, schedules activities, trains instructors, provides technical assistance, coordinates the dissemination of information, directs staff, reviews curricula, and serves as a content specialist in AE/GED, and manages budget for state grant. S/He advises program staff on materials and instructional issues and approves technology plans. S/He also provides individual and small group instruction. The Director develops partnerships with private industry and keeps in contact with the Department of Labor Adult Education Program Director. The Program Director oversees the intake, assessment, and follow up data collection, schedules the classes, writes partnership agreements, writes the reports, and approves program expenditures.

A master’s degree & Adult Education experience preferred. Director or managerial experience preferred. Teaching experience with a minimum of a bachelor’s degree required. Send cover letters and resumes to Tammy K. at tammyk@ninestar.org

Nine Star Education & Employment Services is hiring for an Adult Education Program Director in Anchorage. This is a FT, exempt position with benefits.

Position Summary:
The Director supervises the delivery of adult education services. S/He assesses needs, plans training, schedules activities, trains instructors, provides technical assistance, coordinates the dissemination of information, directs staff, reviews curricula, and serves as a content specialist in AE/GED, and manages budget for state grant. S/He advises program staff on materials and instructional issues and approves technology plans. S/He also provides individual and small group instruction. The Director develops partnerships with private industry and keeps in contact with the Department of Labor Adult Education Program Director. The Program Director oversees the intake, assessment, and follow up data collection, schedules the classes, writes partnership agreements, writes the reports, and approves program expenditures.

A master’s degree & Adult Education experience preferred. Director or managerial experience preferred. Teaching experience with a minimum of a bachelor’s degree required. Send cover letters and resumes to Tammy K. at tammyk@ninestar.org

Work Hours: 8:00 a.m. – 5:00 p.m. will be the usual working hour range.  Hours of work are adjusted as need dictates.

Supervisor: Director of Operations Team: Administrative Team Classification: Non-Exempt salaried

Position Requirements:

• Ability to answer multi line phone, route calls and take detailed messages.
• Willing to greet clients & visitors and direct to requested services.
• Excellent computer skills, including but not limited to Word, Excel, FileMaker Pro.
• Willing to submit to and pass a full criminal background check and driving records check. 
• Willing and able to adhere to a strict confidentiality policy and follow all established procedures.
• Must maintain a clean driving record and dependable vehicle. As this position requires in-town travel, DUI convictions and poor driving records result in immediate termination of employment.
• Ability to master new computer programs quickly and process data accurately and efficiently.
• Ability to work independently as well as with team members.
• Have the minimum of 3 year-related experience with increasing responsibility.
• Ability to communicate effectively in person through verbal and written skills.
• Have a professional, approachable and friendly attitude with all staff members, clients and visitors.
• Have excellent customer service skills and a personable, yet assertive disposition
• Ability to organize, prioritize and complete tasks with minimal supervision.
• Ability to coordinate simultaneous tasks, follow-up on multiple details in an environment with frequent interruptions.
• Desire and aptitude to continue learning new projects, systems, and programs but willingness to do minor and rote tasks, as needed.
• Must possess excellent time management skills; absolutely dependable and punctual.
• Demonstrate loyalty to the organization.
• Willing to take on new tasks with an eagerness to learn new skills.
• Ability to problem-solve through situations; understanding of when to ask for assistance.
• Have a HS Diploma or GED, additional education preferred. 

Responsibilities:

Office and HR Support

• Receptionist Duties include but are not limited to answering phones, greeting visitors and managing website contact data.
• Assist with hire process by managing job postings at various sites. 
• Create & maintain personnel files, manage filing systems and other assorted clerical tasks.
• Collect and check Staff time sheets for accuracy, scan to server.
• Order staff business cards and name badges.
• Provide new hire orientation & handle paperwork processing
• Submit complete insurance paperwork to appropriate company.
• Assist the Office Administrator with managing the Contract Files.
• Update/maintain online calendars and contact lists.
• Oversee organization/cleanliness of supply room and kitchen.
• Assist with maintaining administrative files including corporate files. MOU Files and bid files.
• Train Youth as intern receptionist on occasion. 
• Other duties, as assigned by Executive and Admin Staff.

Please fax your resume to 907-279-3299 Att: Pat or email you resume to patm@ninestar.org